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These Terms & Conditions govern the supply of materials sold by United Fencing Supplies Ltd. Of 41 Telford Road, Ferndown Industrial Estate, BH21 7RX.

Price & Payment:

The price payable for the materials ordered is as set out in our current price list, plus any charges for delivery as advertised to you.

Occasionally the prices payable of materials advertised on our website may differ from those prices offered in the then current price list and we are under no obligation to honour any difference in price.

Occasionally an error may occur with our website and materials may be priced incorrectly in which circumstances we will not be obliged to supply goods at the incorrect price.

We must receive payment for the total value of materials purchased and any applicable charges for delivery, before your order can be processed unless we have agreed otherwise in advance in writing.

Delivery:

We offer a kerbside delivery service (front of house). This does not include carrying materials to the rear of the property. Deliveries will be made using a 3.5 tonne drop side vehicle unless otherwise stated. It is the responsibility of the customer to notify us of any access issues. We are unfortunately unable to give specific delivery time slots and will only be able to offer a delivery date between the hours of 9am and 4pm.

Availability:

We endeavour to hold enough stock to meet all orders, however if we have insufficient stock to supply or deliver the good ordered we may, at our discretion, supply or deliver an alternate product.

Cancellation & Returns:

You may cancel your order by giving us notice up to 24 hours before dispatch, and no longer than 30days after the date of purchase, excepting special orders which cannot be cancelled. Notice may be given by telephone, email or post.

All materials being returned/cancelled must be accompanied by the original invoice.

Refunds will be made at the rate the item was originally invoiced.

Liability:

If you have notified us of a problem within 30 days of delivery, we will either make goodany shortage or non-delivery, upon return to us, replace or exchange any materials that are damaged or defective upon delivery, or refund you the amount paid by you for the materials in question.

We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the materials purchased and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.